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  1. Helposoft Staff

    Unable to Access WHM After Changing Hostname - Error 521 and Connection Refused

    The errors you're encountering suggest that there might be network issues preventing your server from connecting to external services, which could be causing the SSL certificate issue and the inability to connect to WHM. Here are some steps to diagnose and potentially resolve the issue: 1...
  2. Helposoft Staff

    What is Traceroute in cPanel / WHM? should I Enable/Disable it?

    What is Traceroute in cPanel? Traceroute is a network diagnostic tool available in cPanel that helps users track the path that their data packets take from their source to a specific destination across an IP network. It is useful for identifying the route and measuring transit delays of packets...
  3. Helposoft Staff

    List of ModSecurity™ Vendors for cPanel Server

    ModSecurity™ is a web application firewall (WAF) that can be used with various web servers to enhance security. It’s an open-source project, and several vendors offer commercial solutions or services that include ModSecurity™ as part of their security stack. Here’s a list of notable ModSecurity™...
  4. Helposoft Staff

    How To disable cPHulk on a cPanel/WHM server (2 Methods)

    If You face issue: [root@server ~]# /usr/local/cpanel/scripts/restartsrv_cphulkd --statuscphulkd (cPhulkd - processor - dormant mode - accepting connections) is running as root with PID 42987 (systemd+/proc check method). Here is the solution: It seems that even after attempting to disable...
  5. Helposoft Staff

    How To disable cPHulk on a cPanel/WHM server (2 Methods)

    To disable cPHulk on a cPanel/WHM server, follow these steps. cPHulk is a brute force protection system that prevents unauthorized login attempts. Disabling it might expose your server to brute force attacks, so ensure you understand the implications before proceeding. Steps to Disable cPHulk...
  6. Helposoft Staff

    How to Resolve MySQL Root Access Issues After Running "mysql_secure_installation"

    Here is a detailed guide on how to resolve the MySQL root access issues that you encountered after running mysql_secure_installation. This guide assumes you are working on a Linux-based system and MySQL server. If you are facing errors like these, we have a step by step guide to fix it...
  7. Helposoft Staff

    How to make my cPanel Sever 99.99% Secure?

    Securing a cPanel server involves a multi-layered approach that includes securing the operating system, cPanel/WHM itself, the web server, databases, and other services. Here are comprehensive steps to enhance the security of your cPanel server: 1. Secure the Operating System Update the OS and...
  8. Helposoft Staff

    If one VM is hacked or virus infacted, does others VM get effected in Proxmox?

    In a well-configured virtualized environment, a security breach or virus infection in one VM generally shouldn't directly affect other VMs. However, there are various nuances and potential risks involved. Here’s a detailed breakdown of how isolation works and what factors might impact other VMs...
  9. Helposoft Staff

    Guide: How to install cPanel on AlmaLinux 8 and 9 VPS?

    To install cPanel on your VPS, follow these steps. cPanel is a popular web hosting control panel that simplifies the management of web servers. The installation process assumes you have a fresh installation of a compatible Linux distribution (such as CentOS, AlmaLinux, or RHEL) and that you have...
  10. Helposoft Staff

    How to Assign a static IP to a VPS?

    To assign a static IP address to a VM in Proxmox VE, you'll need to configure the network settings inside the VM's operating system. Here’s a step-by-step guide on how to do this, assuming you're using AlmaLinux (or a similar Linux distribution): 1. Access the VM Console Open Proxmox VE Web...
  11. Helposoft Staff

    Step-by-Step Guide to Change Proxmox VE Logo

    Changing the logo in Proxmox VE to a custom logo involves modifying the web interface's front-end assets. This is typically done by replacing the default logo image with your own. Below is a step-by-step guide to help you accomplish this: Step-by-Step Guide to Change Proxmox VE Logo 1. Prepare...
  12. Helposoft Staff

    How does the hosting companies automates OS Installation on Proxmox?

    When hosting providers deliver VPS instances quickly with a pre-configured operating system like AlmaLinux, they often use automated provisioning systems that streamline the process. These systems are designed to deploy VMs rapidly and with minimal manual intervention. Here’s how they generally...
  13. Helposoft Staff

    iface eno1 - IP Address can't be set on interface if bridged in vmbr0 (500) - FIXED

    The error message you're seeing, "ip address can't be set on interface if bridged in vmbr0 (500)," indicates that you cannot set an IP address directly on a network interface (eno1) that is being used as a bridge (vmbr0). Instead, the IP address should be assigned to the bridge itself. Here's...
  14. Helposoft Staff

    Why Network Bridge field is empty while creating VM in proxmox? FIXED

    In Proxmox VE, a network bridge is essential for connecting virtual machines (VMs) to the physical network. If the "Bridge" field is empty when creating a VM, it means no bridge has been configured or recognized. Here's how you can set up and use a network bridge in Proxmox VE: 1. Set Up a...
  15. Helposoft Staff

    I have entered the IP 192.168.xx.x, Error: Example: 192.168.1.1/24 Valid CIDR Range: 8-32

    The error message indicates that Proxmox requires the IP address to be in CIDR notation (e.g., 192.168.1.1/24). CIDR notation specifies both the IP address and the network mask. Step-by-Step Guide to Add a Bridge with CIDR Notation Identify Your Network CIDR: Determine the appropriate CIDR...
  16. Helposoft Staff

    How to add a network bridge in Proxmox

    To add a network bridge in Proxmox and ensure your virtual machines can communicate with each other and the external network, you need to follow these steps: Step 1: Create a Network Bridge in Proxmox Access Proxmox Web Interface: Open your web browser and navigate to...
  17. Helposoft Staff

    Create a VPS on Proxmox server using almalinux 9? OS image boot or minimal?

    Creating a VPS on your Proxmox server using AlmaLinux 9 involves several steps. Here is a detailed guide on how to do it, including information on which OS image to use. Step 1: Download AlmaLinux 9 ISO Download the AlmaLinux 9 ISO: Visit the AlmaLinux official website and download the...
  18. Helposoft Staff

    Do you need a subscription from Proxmox?

    You do not need a subscription from Proxmox to use its features, but there are benefits to having one. Here’s a breakdown: Without a Subscription: Access to Software: Proxmox VE can be downloaded and used for free. You have full access to all features and capabilities. Community Support: You...
  19. Helposoft Staff

    What is SCSI Controller in Dedicated Servers / VM?

    A SCSI (Small Computer System Interface) controller is a hardware interface that allows computers to communicate with peripheral devices, such as hard drives, CD-ROM drives, printers, and scanners. In the context of virtualization and creating virtual machines (VMs), a SCSI controller plays an...
  20. Helposoft Staff

    What is the difference between SeaBIOS (legacy BIOS) or OVMF (UEFI BIOS)?

    SeaBIOS (legacy BIOS) and OVMF (UEFI BIOS) are two types of firmware that can be used to initialize and start virtual machines. Here's a comparison of the two: SeaBIOS (Legacy BIOS) Architecture: Traditional BIOS, originally designed for IBM PC compatibles. Uses interrupt calls to perform...
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