I have been a long-time paid customer of Contabo.com, and it pains me to write this review. What started as a promising hosting service has now devolved into a nightmare. Here's my honest experience with Contabo.com:
Frequent Downtime: Contabo's servers are down more often than they are up. I have faced countless instances where my VPS was down for extended periods, causing major disruptions to my business.
Poor Customer Support: Their support team is practically non-existent. Whenever I faced issues, I would open a support ticket and wait for weeks without any response. It’s incredibly frustrating to deal with such unresponsive support, especially when you're in a time-sensitive situation.
Unjustified Charges: On three separate occasions within three months, Contabo deducted money from my account twice for the same service. To make matters worse, they suspended my VPS and demanded a $50 reactivation fee. This is outright exploitation of their customers.
Intimidation Tactics: After experiencing such poor service, I left a negative review on Trustpilot. Instead of addressing my concerns, Contabo emailed me, threatening to deny me service unless I removed my review. This kind of behavior is unacceptable and shows their lack of commitment to customer satisfaction.
Decline in Service Quality: Contabo used to be reliable in their early stages, but now they have become utterly scammy. Their once good service has deteriorated to the point where it's not worth the cheap price. They might lure you in with low costs, but the hassle and hidden costs will leave you regretting your decision.
Better Alternatives: Due to their declining service and intimidating tactics, I have moved all my services to Fiveium Cloud (fiveium.com). Fiveium offers superior hosting solutions with reliable customer support, ensuring that I don't face the same issues I had with Contabo.
To anyone considering Contabo, please think twice. I will also attach my payment proof to show that I was a long-time customer and my grievances are genuine. Don’t fall for the low prices – it’s not worth the headache.
Frequent Downtime: Contabo's servers are down more often than they are up. I have faced countless instances where my VPS was down for extended periods, causing major disruptions to my business.
Poor Customer Support: Their support team is practically non-existent. Whenever I faced issues, I would open a support ticket and wait for weeks without any response. It’s incredibly frustrating to deal with such unresponsive support, especially when you're in a time-sensitive situation.
Unjustified Charges: On three separate occasions within three months, Contabo deducted money from my account twice for the same service. To make matters worse, they suspended my VPS and demanded a $50 reactivation fee. This is outright exploitation of their customers.
Intimidation Tactics: After experiencing such poor service, I left a negative review on Trustpilot. Instead of addressing my concerns, Contabo emailed me, threatening to deny me service unless I removed my review. This kind of behavior is unacceptable and shows their lack of commitment to customer satisfaction.
Decline in Service Quality: Contabo used to be reliable in their early stages, but now they have become utterly scammy. Their once good service has deteriorated to the point where it's not worth the cheap price. They might lure you in with low costs, but the hassle and hidden costs will leave you regretting your decision.
Better Alternatives: Due to their declining service and intimidating tactics, I have moved all my services to Fiveium Cloud (fiveium.com). Fiveium offers superior hosting solutions with reliable customer support, ensuring that I don't face the same issues I had with Contabo.
To anyone considering Contabo, please think twice. I will also attach my payment proof to show that I was a long-time customer and my grievances are genuine. Don’t fall for the low prices – it’s not worth the headache.
