integration and migration paths
Integration transparency
Know what is native, configurable, connectable or planned.
Every HelpoSoft Cloud integration page states availability, requirements, permissions, data flow, troubleshooting and provider boundaries before a team relies on it.
verify provider setup
API, webhook or migration-ready
one managed platform
Status definitions
A documented page is not the same as a shipped native app.
Procurement and implementation teams should compare the status label with the installed Cloud release, provider eligibility, approved scopes and acceptance-test evidence.
Available
Core adapter or workflow is present in supported Cloud releases; configuration and provider eligibility still apply.
Beta
Usable for controlled rollout after additional testing, monitoring and rollback planning.
Configuration required
Uses an available HelpoSoft capability but needs provider credentials, policy and operator setup.
API-ready
A scoped API and webhook path is documented; a native one-click connector is not implied.
Webhook-ready
Alerts or events can be connected through signed workflows; bidirectional behavior requires separate implementation.
Migration-ready
The source migration process is documented; mappings and source-specific tooling must be verified.
Planned
Visible for roadmap transparency and must not be sold as currently available.
Available
Available connections
Open the detailed page to review provider requirements, data exchanged, permissions, failure handling and known limitations.
WordPress
WordPress plugin and verified site connection.
Review connectionWHMCS
WHMCS addon module and scoped HelpoSoft credentials.
Review connectionWhatsApp Cloud API
Meta eligibility, approved business assets and Cloud API credentials.
Review connectionTelegram
Telegram bot token and registered webhook.
Review connectionAPI, OAuth & Webhooks
Scoped API keys, OAuth and signed event subscriptions.
Review connectionn8n & Zapier
Uses scoped APIs, OAuth and signed events rather than a hidden proprietary connector.
Review connectionJavaScript Widget
Included in supported HelpoSoft deployments.
Review connectionEmail, IMAP & SMTP
Available through configured mailbox channels.
Review connectionOpenAI-compatible AI Providers
Requires a supported provider endpoint and operator credentials.
Review connectionBeta
Beta connections
Open the detailed page to review provider requirements, data exchanged, permissions, failure handling and known limitations.
Twilio
Supported SMS, WhatsApp and voice workflows require provider configuration.
Review connectionWooCommerce
Delivered through the WordPress integration with approved order context.
Review connectionMessenger & Instagram
Requires eligible Meta assets, permissions and app review.
Review connectionConfiguration required
Configuration required connections
Open the detailed page to review provider requirements, data exchanged, permissions, failure handling and known limitations.
Microsoft 365 Mail
Uses an available HelpoSoft capability but requires provider and operator configuration.
Review connectionGoogle Workspace Mail
Uses an available HelpoSoft capability but requires provider and operator configuration.
Review connectionAPI-ready
API-ready connections
Open the detailed page to review provider requirements, data exchanged, permissions, failure handling and known limitations.
Shopify
A documented scoped API and webhook connection path; verify implementation before production.
Review connectionStripe
A documented scoped API and webhook connection path; verify implementation before production.
Review connectionHubSpot
A documented scoped API and webhook connection path; verify implementation before production.
Review connectionSalesforce
A documented scoped API and webhook connection path; verify implementation before production.
Review connectionPaddle
A documented scoped API and webhook connection path; verify implementation before production.
Review connectionWebhook-ready
Webhook-ready connections
Open the detailed page to review provider requirements, data exchanged, permissions, failure handling and known limitations.
Slack
Signed-webhook alerts are supported; a full bidirectional app requires separate permissioned implementation.
Review connectionJira Service Management
Supported through signed alerts or event workflows; a full native app is not implied.
Review connectionGitHub
Supported through signed alerts or event workflows; a full native app is not implied.
Review connectionGitLab
Supported through signed alerts or event workflows; a full native app is not implied.
Review connectionMicrosoft Teams
Supported through signed alerts or event workflows; a full native app is not implied.
Review connectionAtlassian Statuspage
Supported through signed alerts or event workflows; a full native app is not implied.
Review connectionMigration-ready
Migration-ready connections
Open the detailed page to review provider requirements, data exchanged, permissions, failure handling and known limitations.
Zendesk Migration
A controlled migration workflow is documented; verify source-specific tooling and mappings.
Review connectionFreshdesk Migration
A controlled migration workflow is documented; verify source-specific tooling and mappings.
Review connectionIntercom Migration
A controlled migration workflow is documented; verify source-specific tooling and mappings.
Review connectionPlanned
Planned connections
Open the detailed page to review provider requirements, data exchanged, permissions, failure handling and known limitations.
Discord
Public page documents the intended permission and workflow model; do not treat it as shipped.
Review connectionProduction approval
Test normal, duplicate, delayed, failed and revoked access.
A secure integration rollout needs more than a successful first connection. Record expected behavior, owners, monitoring, credential rotation, provider escalation and rollback.
Confirm current Cloud release status
Approve provider account and scopes
Review data sent in both directions
Validate webhook or callback authenticity
Test retries, duplicates and revoked credentials
Name monitoring and incident owners