Public help center
Publish categorized, searchable and multilingual documentation on a custom domain.
Trusted answers
Build a support knowledge system for customers, agents and AI.
Publish SEO-friendly help articles, manage review workflows, detect stale or duplicate content and measure whether knowledge prevents tickets.
Operational capabilities
Everything needed to run knowledge base as part of one support system.
Editorial workflow
Assign owners and reviewers, request changes and verify article freshness.
AI readiness
Use approved articles as governed support context and identify unanswered questions.
Performance insight
Track views, helpfulness and ticket-deflection events.
Included controls
Built for everyday service operations.
Draft and approval workflowArticle revisionsDuplicate detectionStale-content alertsSEO metadata and sitemapHelpful votingMultilingual articlesKnowledge-gap conversion
Implementation path
Move from setup to a working support flow.
Import or write an article
Assign owner and reviewer
Approve and publish
Use it in self-service and AI
Monitor freshness and feedback
Frequently asked
Knowledge Base questions
Yes. Verified custom domains can serve branded help-center content when HTTPS is configured.
No. Similar articles are flagged for human review.
Yes. Visibility controls separate public, internal and draft content.
Related capabilities
Continue building the support operation.
Product
Live Chat
Install one non-blocking widget, serve several websites, identify visitor context and move every conversation between AI and human support without losing history.
ProductTicketing
Manage website, email, API, WordPress, WHMCS and omnichannel requests in one ticket queue with assignments, SLAs, automation and complete customer history.
ProductAI Support Agent
Ground AI responses in approved company knowledge, control spend and confidence, review risky answers and hand conversations to agents whenever certainty is low.