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HelpoSoft 2.9

Enterprise marketing site, multi-site operations and governed AI support.

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Administration

Set up multi-site support and the all-sites command center

Separate website configuration while keeping centralized users, billing and operational visibility.

9 min readUpdated July 30, 2026HelpoSoft implementation guide

Outcome: By the end of this guide, you will have a production-oriented configuration and a repeatable test checklist.

1. Create each website

Use one site per brand or product when domains, widget design, knowledge or reporting should differ.

2. Configure site identity

Set allowed domains, widget style, AI mode, greeting and knowledge sources for each site.

3. Use dashboard scope

Choose a website from the top bar to filter supported operational pages. Select All websites for combined work.

4. Keep administration central

User management, billing, security and provider configuration remain workspace-wide unless a feature explicitly supports site-specific settings.

Frequently asked questions

Use sites for related brands managed by one team; use isolated client workspaces when tenant separation or client administration is required.
One support operating system

Give customers one reliable way to get help—on every site and every channel.

Start with live chat and tickets. Add AI, messaging, customer success and automation when your operation is ready.

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